Do you store images on your servers?

We take privacy and computer security very seriously, for the above reason, images are deleted 30 minutes after they are processed by the server, also they are not used for any other purpose than to provide you with your EXIF data.

What does a high shutter count mean for my pictures?

High shutter count is an important factor when considering the use of a camera, consider reading the article we wrote where we explain why it is important to consider shutter count when evaluating equipment.

Do high-end cameras have higher shutter counts?

Yes, generally high-end equipment has shutter counts that are double or triple their low-end or mid-range counterparts. As technology advances, this number will probably increase and more shutter counts will be available with each new model that comes out.

Is the life expectancy the same for old and new equipment?

No, generally the equipment has a higher shutter count the more recent they are, the first reflex cameras have a shutter count around 50,000 shutters, while current equipment far exceeds that amount.

For example: CANON EOS-1D MARK IV's life expectancy is over 300,000 shots, whereas CANON EOS REBEL T3's is only over 100,000 shots.

Do all photographs have metadata?

Generally all photographs have some EXIF metadata, but we cannot guarantee that all photographs have some specific data. For example a given photography can have information related to its ISO, the date when it was taken, but maybe it lacks its respective camera or lens model.

Why don't some photographs have metadata?

Because it depends entirely on the manufacturer, it depends on whether the photograph has gone through editing software that has removed information, such as shutter count data.

If you want to make sure that your photograph has the original metadata, do not modify it, do not run it through any software, read its metadata directly as it was obtained from the camera.

Can metadata be read from RAW files?

Yes, in fact RAW files would be ideal as this is the raw image information. However RAW files are heavy, and would involve much slower processing time, along with massive bandwidth usage. And, since this is a free service, we cannot afford to process RAW files.